Initialisation problem with EBICS version 3 contracts solved

During an initialisation attempt (fetching the bank certificates with public keys) with EBICS version 3 contracts, problems could occur with individual institutes: The EBICS client in FTX rejected the message from the bank because the hash value of a bank key was not accepted.

This problem has been fixed.

Some banks may experience the same problem in the future when communicating with the bank server, even if the contract has already been successfully initialised and has worked without any problems so far. When using EBICS version 3 contracts, we strongly recommend using an FTX version that was obtained from 19.12.2022 onwards! (If you have an older version, please contact FTX support).

To request the latest version, please contact our support at